CloudM - Login issue - Google and Microsoft – Incident details

Login issue - Google and Microsoft

Resolved1 hour 58 minutes

Affected

CloudM Migrate Hosted

Operational from 9:30 AM to 11:29 AM

  • ResolvedUTC

    We have continued to monitor the fix and we are happy that it fully resolves the previously seen login issues.

  • MonitoringUTC

    We have identified the issue and deployed a fix. All users should be able to login now without issue, but we will continue to monitor the situation over the next hour.

    This issue will then be set to resolved if no more issues are reported. Thank you for your patience and our apologies for any inconvenience that this issue has caused.

  • InvestigatingUTC

    We are aware of an unexpected error that is stopping some users from logging into CloudM Migrate Hosted (for Google and Microsoft users), and are investigating the issue. Migrations that are currently under way will not be affected.

    Please note that CloudM Migrate Self Hosted is working as expected, and our Support Team is on hand to help with any issues.

    We will continue to provide updates periodically.